Clinical Survey Expert


Working from your home office or at our headquarters in Arnhem, The Netherlands, your day balances between heavy involvement in the content of surveys (writing clinical protocols and reports) and being the go-to person for questions relating to survey methodology. You bring expert knowledge on survey methodology to the company and you are involved in the continuous development and improvement of our survey service. You actively participate in the clinical study teams and bring in your experience with questionnaire development, document development, research methodology and data analysis.

Does this sound like your new job? Then Qserve CRO, a growing organization with a lot of freedom and also a high level of exposure and steep learning curve, is looking for you:

A professional educated in survey methodology with an affinity for life sciences.

This is what you will be doing at Qserve:

As a survey expert at our CRO, you are responsible for the development of post-market clinical follow-up (PMCF) surveys for our clients in the medical device industry. These surveys are targeted at healthcare professionals and aim to capture clinical safety and performance data of a medical device. As the survey expert and project manager for these surveys, you are responsible for developing survey plans in close collaboration with our regulatory and clinical consultants, overseeing survey execution, analyzing the results and writing final survey reports. You are in direct contact with our customers, who are regulatory and clinical professionals of medical device manufacturers all over the world. Within the CRO, you provide expertise on questionnaire design, determination of acceptance criteria, data collection methods, sampling design, identifying and preventing bias, dealing with missing values, making estimates, and data analysis. In addition, there are possibilities to get involved with our clinical studies and registries in clinical study protocol development, case report form development and data management.

And this is what you will bring:

The ideal candidate has a:

  • Technical or scientific degree (MSc or PhD) in a life science or health related study with specialisation in survey methodology.
  • 1-3 years’ experience with survey development in industry.
  • Experience within the health-care industry is preferred.
  • Knowledge of regulatory requirements for medical devices is preferred.
  • In-depth experience with survey question development, survey planning, execution, data analysis and reporting.
  • Experience with statistics for surveys including statistical justification, sample size determination and statistical analysis.
  • Strong project management skills.
  • Ability to work in small teams with high individual exposure and responsibility.
  • Fluent in English.

About Qserve

Qserve is constantly looking for professionals at different career levels with experience in regulatory affairs, quality assurance, clinical affairs, clinical trials or auditing in the area of medical devices and in vitro diagnostic devices. We are a worldwide operating and fast-growing regulatory consulting and CRO organization in the medical device sector with our largest base in Europe, and local teams in China and the USA.

Is this your DNA?

Do you find pride in supporting customers in line with professional and ethical values? Do you have a practical approach and like being creative in finding solutions? Please take a look at our career opportunities at Qserve. We would like to get in contact with you!

Why choose Qserve?

Qserve has an international and dynamic work environment in which you can learn, develop and operate in the innovative, fast-moving medical device sector. We offer flexibility and diversity in terms of clients, devices, technology, roles (author, reviewer, expert, trainer, auditor, etc.) and projects. Work together, learn from and be part of a strong international team with technical, regulatory, quality and clinical competences (altogether over 500 years of experience). And last but not least we offer a balanced set of core benefits that we believe are important to all employees.

“Global reach, practical approach, experienced team”


Getting excited about a career as a consultant or clinical operations professional in the dynamic and innovating world of medical devices? Then please submit your resume and letter of motivation to or use our application form on our website:

For more information about our company, you can always visit our website ( or contact our HR department at +31 20 78 82 630.

The position is mainly home-based; this position requires limited or no national and international travel.